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Our Quality Policy

We at, Rais Hassan Saadi Group of Companies (RHSG), are engaged in the provision of Shipping, Freight Forwarding, Logistics, Distribution, Insurance Brokerage and Travel Agency Services. We consistently strive to satisfy the needs and expectations of its customers.

To help achieve the best possible customer satisfaction levels, we have implemented and maintained a fully documented Quality management System based on the internationally recognized standard ISO 9001:2015.

Improving performance throughout the operations has been our priority at all times. We do this by regularly engaging with our external providers, strategic partners and employees. Our employees are individually responsible for the quality of their work and are encouraged through dialogue to actively participate in understanding and meeting the needs of customers.

Our Quality Management System is designed to continually improve performance, by understanding the context, identifying and addressing the needs of interested parties, laying Quality Objectives, conducting business risk analysis, complying with all applicable regulatory & statutory requirements and, reviewing its overall effectiveness.

Directors.

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